Upstream packet loss

Incident Report for InternetNZ

Resolved

Network has been stable for two hours.
Posted Jul 02, 2020 - 11:26 NZST

Update

We are continuing to monitor for any further issues.
Posted Jul 02, 2020 - 09:07 NZST

Monitoring

We have identifed the issue and put in place temporary changes to work around some problem traffic. We will continue to monitor the situation over the next few hours.
Posted Jul 02, 2020 - 08:55 NZST

Update

We are continuing to investigate this issue.
Posted Jul 02, 2020 - 08:20 NZST

Investigating

We are currently experiencing packet loss with one of our upstream providers, we are currently investigating.
Posted Jul 02, 2020 - 08:17 NZST
This incident affected: .nz DNS Network (ns1 - New Zealand), .nz NTP Network (ntp1 - Auckland, ntp3 - Wellington), and .nz OpenPGP Keyserver.