We are continuing to work on a fix for this issue.
Posted Jan 30, 2023 - 14:54 NZDT
An issue has been identified with Contact Lifecycle operations, which have been paused as a result, all other IRS functions should be operating normally, we have escalated with our vendor, and will continue to monitor.
DNS Zone updates were not affected as previously stated.
Posted Jan 30, 2023 - 12:45 NZDT
One of the backend applications in the IRS is experiencing errors due to a possible mismatch between database schema and what the application expects. We are working urgently with the software vendor to resolve the issue. Until the issue is resolved, updates and new zones in the IRS will not take effect in DNS zones or WHOIS output.
Posted Jan 30, 2023 - 11:47 NZDT
This incident affected: IRS Production (EPP, TBR, Portal, WHOIS).